Responsibilities:
- Handle customer calls and queries.
- Resolve customer complaints.
- Provide product/service information.
- Maintain customer records.
- Follow up on unresolved issues.
- Coordinate with internal departments.
- Maintain customer satisfaction.
Role: Customer Service Executive
Industry Type: Banking / Financial Services / BPO
Department: Customer Service
Employment Type: Full Time, Permanent
Role Category: Customer Support
Education
UG: Any Graduate
Key Skills
Customer Service, Customer Support, Communication, Complaint Handling, CRM, Problem Solving, Call Handling, Customer Relationship, MS Office, Email Support
Job Category: Customer Service Executive
Job Type: Full Time
Job Location: UDUPI